After nearly a year of freelancing independently (I turn 1 next month!), I found my first client who made me put my foot down and say that two-lettered word. NO.
I don’t have a problem saying no, but this happened halfway through the project. An unexpected turn of events happened after I’ve completed the designs on a project (with approval from the client) – and they wanted a total redo that follows a different design brief altogether. Like any other designer, I was disappointed that the design I have worked so hard to perfect will need to be scrapped. But I held my bitterness down and agreed to a redo, but informed my client that there would be additional charges (which I think is fair, seeing that it is a total redo from square one).
My client gave me an ultimatum instead and refused to pay the additional costs AND the remaining 50% that they owed me.
I never liked threats, especially if it’s one that made me sound as though I’m desperate for their money. Guys, remember that you’re charging for your time, experience and efforts – so never give in for the sake of money. Money will always come, one way or another. Don’t sacrifice your principles for money.
So, that’s where I put my foot down and said no, I refuse to redo or continue working on that project – even if it means not getting the rest of my payment.
I know many struggling freelancers out there would have probably agreed to bend to the client’s will due to a need to survive, I can understand that. But at a certain point, you just need to stand by your personal convictions and know when enough is enough.
Have you had a similar experience to mine? Do share!